@your (field) service
Dominique Vaes, Founder and Senior Partner, has acquired more than 20 years of experience in Field Service and Operational Excellence.
He has served in various field and management positions, in both private and public companies with local and international exposures.
He has worked as Field Service Supervisor, Service Director, Operational Excellence Director, Field Service Process Owner and has developed as part of his consulting activities a methodology to assist Field Service Organization in middle size and multinational companies, aiming to move FS organization from "good to great", taking into account the main levers of such transformations :
behaviors, culture, processes, systems.
Dominique is supported by a network of expert partners with hands-on recognized experience in Field Services Operations management, Change Management, Program management, Controlling, Data Crunching, and FS 4.0.